The other day I contacted a customer for late payment on a Net 30 contract. She informed me that the definition of Net 30 is payment in 28-34 days. I seriously doubt my vendors would agree. I do understand the billing cycle is set to a specific interval. We do that, too, but we ensure that a bill due on or after 30 days gets paid at the earlier billing cycle. After my initial surprise, I decided that they can do business however they want. They are an organization that runs on a process that their leaders are satisfied with. I also decided after that call, that my organization will not run like that. My company has grown into an entity; we are long past a freelance business. But, I, and the people I choose to join my organization can still choose to follow a standard that each and every one of us should set for ourselves. Treat others, even in business, the way you want to be treated.
So often I hear, “This person did it to me, so I can do it someone else.” It’s a sad state of our culture that we look for an excuse to behave badly. How about, “This person did it to me, and it caused damage. I choose NOT to do it to anyone else.”? Let your freedom allow you to choose what is right and noble. Don’t let it be an excuse to cause more harm.
Written By: Katie Bigelow